Saturday, July 23, 2011

Technical travel tips and issues

Good news! If travel technology and a lack of photos turns you off, stop reading now and skip to the next post. But if words like smartphones, apps, wifi, DHCP, GPS, SDRAM cards and 3G turn you on, keep reading.  This blog entry tracks my thoughts during my most recent travels, taking in Hong Kong, Turkey, Greece, Italy and Japan, and does a summary wrap-up at the end.

Those who know me will know I'm both into IT and a boy (ie likes gadgets and techo stuff), so I was determined to maximise the use of technology to minimise the stress and potential time-wasting of traveling. I enjoy writing up my thoughts in a travel blog, and I was anxious to do this without hiding myself away from my partner Pauline in an Internet cafe.

Kit
The main bits of kit to come with me are my Canon Ixus 310 HS camera, iPhone 4, iPad 1 (3G/GPS, 64Gb), and Pauline's LG Optimus One running Android Froyo 2.2. I've already downloaded lots of apps onto all devices, some of which prove more useful than others. Our itinerary is on Tripit, while critical docs and notes have been uploaded to Dropbox, Evernote and Google Docs.

The other important pre-req is ditching Outlook and as much tethering with a PC as I can. My contacts are in Google, my notes in Evernote, and my mail accounts are with Google and my own plexus.co.nz domain hosted by Orcon.  Only Apple still insists on syncing its devices with its clunky iTunes on a PC.

I'll do a summary later along with an appeal for the powers that be to make things better, but for now I'll recount my experiences in the order I encountered them.

New Zealand
Auckland airport and I want to tap in to wifi before I leave the country.  Yes, there's a WAP, but it costs. What?  Did the idea of customer service ever occur to you, Auckland Airport?  Why should travelers passing through who only want to spend a few minutes checking their email go through the rigmarole of setting up an account and paying a few dollars for usage?  Free wifi should be in the same class as the free escalator.

On the plane, and despite Rico jerking off on Air New Zealand's capabilities, there are no USB outlets on the seat back in front of me.  Good thing everything's fully charged.

Hong Kong
Hong Kong airport and they have free wifi.  How enlightened - others could learn from this.

Global roaming works a treat as I switch on my iPhone, but of course I have to switch off 3G data as it costs an exorbitant $10/MB for data roaming.  Telcos get your shit together - if you can offer me all I can eat data at home for a fixed charge, why not when roaming?  Particularly an international carrier like Vodafone.

Arriving at the cheap Hong Kong hotel and agreeably surprised to find free wifi - all good.

I realise my first major blunder when attempting to update my blog at Google's blogspot.com using the Safari browser on my iPad.  It just doesn't want to work, and I curse Apple's iron-fisted grip on what apps I can and can't run on MY iPad.   I hop in to the App Store to look for a blogging app, and come across BlogPress - perfect.  I purchase the app, and initiate a download for half a dozen app upgrades as well.

Bummer.  They all stall and won't download. A helpful message tells me to plug my iPad into my PC for synchronisation - which is a fat lot of good since my PC is thousands of kilometres away back in Auckland.  Apple - get your shit together.  Don't turn my iPad into an iBrick just because I'm away from home.  If Google's Android can update apps from the cloud, why can't you?

I try and update a small app on my iPhone - same problem. A Google search suggests turning the iPad off and on, and logging out and back in to the App Store.  Neither work, and as Pauline will tell you, I was cross.  More than cross.   I surmise that there's a problem with Apple noting I'm in Hong Kong and blocking the updates.  I switch to 3G roaming briefly, but before I can tell if it's working I get a message from Vodafone advising I've hit 2MB already.  Bloody global roaming fees!   I hope things come right in Turkey.

Google Maps relies on a 3G connection to access the map base, which is a pain when global roaming data rates are prohibitive.  I had good success caching the map base over wifi and using it for about three days before it disappeared.  Much easier navigating around a foreign city with a reassuring little blue dot telling you where you are.  But Google, anticipating this issue, why not allow a temporary map base download?  I can live without other online services - just give me basic maps, navigation and tourist POIs.  Google must have heard my plea - map caching is now available on Android, but not yet on iPhone.  Hurry up please Google.

Turkey
We arrive at Istanbul's Ataturk airport and I have a very simple requirement.  I want a pre-paid SIM card for two weeks.  Yes, says the man at the Turkcell booth, voice or data?  Both, on one card, I say.  But no, that's not possible.  Data is the most important, so I hand over 60 TL for the card and insert it in Pauline's LG.  I'm told it'll take half an hour or so to work, but by the time three hours has gone by why am I surprised it's still not working?  Ah - the APN settings.   I hop in to a TIM store for assistance.  Next problem - the phone has to be registered.  After more passport copies and the IMEI registered with the Turkish authorities I should be in business.  I ask for the APN settings but the guy shrugs his shoulders and suggests I ring customer support.  Oh, and I'm also told the phone will only work for a week as I don't have a contract.  What?!

Good news - free wifi at the Mavi Guesthouse.   In a few seconds I've googled the APN settings and success, the phone springs to life.  But for how long?

Next step is to set up the LG as a local WAP, and a couple of minutes later both the iPhone and iPad are connected to it over wireless, and we have liftoff.  Speedtest.net shows the speed at around 1Mb/sec, which is plenty good enough.   With trepidation I try the app downloads again, and this time success!   Obviously Apple regards Hong Kong as a hotbed of piracy, while Turkey isn't.

A strange problem - I can't get onto any blogspot.com sites, including my own.  I show guesthouse host Ali the large red message across my screen and he says the site's been blocked by the Turkish authorities.   Occasionally I can get in, but mostly not.  I later find out it's because someone has posted something offensive about Turkey, Turkish culture, or Turkish spirit.  Come on Governments, you can't repress your people forever by imposing restrictions on free speech.  Fair enough to block child porn sites, but blogspot?   Particularly when it's used by so many tourists.  Surely the Turkish people are robust enough to take a bit of criticism?

Pauline and I are keeping track of our trip expenses on a Google Docs spreadsheet.  It works ok on the mobile device setting, but is really only suitable for data entry.  Switching to the full version brings the warning that some features aren't compatible with the Safari browser, and sure enough copying and pasting are frustrating in the extreme, while formula entry is tedious.  Google and Apple - surely you can do better than this?  The first step would be for Google to provide decent apps for word processing and spreadsheet to use offline, then integrate with similar cloud apps for data storage.  I think it's still in beta or waiting on HTML5 - the sooner it's out the better.   I really don't want to revert to a PC unless I have to.

On the bus from Istanbul to Eceabat and bugger me there are USB ports on the seats in front of us!  A shame I packed the cables into the pack in the bowels of the bus, but we're fully charged and have no issues, though using Pauline's phone as a WAP does drain its battery quickly.

Even better, the bus has wifi, but we don't really need it while on the move. It's an encrypted link and it's a bit tricky asking the driver for the password.  Good idea though.  For those that don't have a 3G device or data plan it certainly makes public transport more attractive.  Perhaps free wifi for Auckland City and its trains and buses should be high on Len Brown's agenda.  I suspect not.

Tramping around a big site like Ephesus makes you realise what's possible but not here yet.  Yes there are audio guides you can buy, but how cool would it be for a GPS-enabled smartphone app to guide you around the site?  The new Lonely Planet city guides are a step in the right direction, but could do with major improvement.

Our bus from Selcuk to Pammukale has not one but three USB ports in front of me.  Joy - I can charge multiple devices simultaneously, and this time I have the cables.   I plug the iPad in hopefully.   It acknowledges the USB connection, but states NOT CHARGING at the battery indicator.  What!  Why bother putting USB ports in a bus if you can't charge your devices from them?  None of the three ports work.   I suspect they're just there so you can plug your iPod in so it's available with the other entertainment options on the console.  Fortunately the iPad has plenty of charge - one of its major advantages due to its size.

Nearing the end of our time in Turkey and the 3G card is still going strong - great!  Wifi reception can be spotty at times, and some hotels completely screw their wireless setup.  Here I am at the Artemis Yoruk Hotel in Pammukale.  The iPad connects ok, but the iPhone is allocated an IP address outside the standard private IP address scope, with no default gateway or DNS servers defined, so it's dead in the water.  I try and fudge a static IP address but with no luck.   I suspect trying to explain to reception that their DHCP configuration is screwed will be an exercise in frustration, so connect through the Android instead.  Having resiliency options is good!

Greek Islands
Optimistically I keep an eye on Pauline's LG phone reception as we head for Rhodes on the ferry.   Perhaps it'll still get Turkish coverage, or perhaps roam from a Greek site.  Sadly the reception gets poorer and poorer, and is off the air completely as we step ashore in Rhodes.  C'est la vie.  Or "Étsi eínai i̱ zo̱í̱" as they say in Greek.  See - Google Translate is useful!  At least the Turkish SIM card went the distance and didn't cut off early - I got my money's worth in the end.

I've heard getting a prepaid SIM in Greece is an exercise in frustration, where you have to register at the Police station and it takes for ever.  Not worth it.  We'll have to make do with wifi, which isn't hard as pretty much every guesthouse and cafe offers it.  I'll reserve judgement when I get to Italy as to whether I'll get one there.

I start having a play with ZorroGPS while on the bus back from Lindos.  Seems to work pretty well, though all the road names are in Greek.   It's a fully featured app, and the trial period helpfully runs out the day we fly out to Rome.

Unfortunately Zorro becomes an exercise in frustration when on the road in Crete.  While the menus and voice prompts can be set to English, it only accepts and displays place names and addresses in Greek.  Unfortunately having done integral calculus in my youth with a myriad of Greek letters doesn't help when it comes to this app.  I even set up a Greek keyboard on the iPhone, but no joy there either.  The only way to set a destination on a map is to point to it, and that's not easy either as the panning and zooming is poor.  But I'm determined to master the bloody thing, and after much swearing and configuration it does provide a modicum of usefulness, particularly when used in conjunction with paper maps and Google Maps on the iPad with a pre-loaded cache.

You'll also need to set what POIs you want.   I quickly switched off everything - counting down the metres to the hamlets became tedious in the extreme, not to mention the "make a light left turn" which was spoken as "make a right left turn".  Amusing though was the speed warning - "You are exceeding 50 kilometres piffer" for 50kph!

This was also my first opportunity to use the TomTom car kit for iPhone. It mounted well to the windscreen, connected ok to the cigarette lighter socket, and all seemed to be going well until I noticed the phone wasn't charging.  After much experimenting and cursing, I discovered I had to add extra pressure to the contact switch behind the phone with a couple of folds of paper.  Will sort out a longer term solution when I get home.

Italy
En route to Rome via Athens and they have free wifi, but only for an hour, but that's all I need to check emails and do a Facebook post.  Arrive in Rome, straight into the Fiat Punto, and head north.  In these little Tuscan towns wifi is a bit of a rarity, but there's just enough to keep in touch and keep caches loaded.   In hindsight I should have got a 3G SIM card - it's frustrating not having access to information when you really need it, particularly search and translation services.

TomTom Europe proved a very worthwhile purchase, and guided us around the Italian motorways and country roads with next to no issues.  It certainly takes the stress out of driving for both driver and navigator.   I relied on TomTom for the detailed instructions, while Pauline did more big picture planning on Google Maps on the iPad.

Japan
I'd heard that wifi usage/access in Japan was low, and sure enough no restaurants or cafes offered it. Fortunately our Eco+Tec hotel in Kyoto had a strong signal and pretty good bandwidth.

Osaka airport has free wifi, but the throughput is so variable it's next to useless.  On one rare occasion I saw 3Mbps, but most of the time it hovered around 20Kbps - hopeless.

I'm a bit paranoid about charging everything before the flight home, but I needn't have bothered - the AirNZ 767 had a USB port that charges things.  Joy!  Thanks, Rico!

What works and what doesn't

Canon Ixus 310 HS
An excellent little pocket camera that takes good quality images and videos.  I particularly liked the slider switch on top for instant point and shoot on one setting, and full manual control on the other.

iPad (GPS-enabled)
A brilliant device for traveling.  Get one and you can forget about Internet cafes and paper maps.  So long as you preload the Google Maps cache and keep it refreshed over time, it's great for navigation, working in conjunction with a GPS.  If you can't live with Apple's painful restrictions, get an Android pad instead.  The long battery life makes it great as your iPod player too for those long journeys.   I initially had reservations about bringing the iPad as I like to travel light, but the weight premium is worth it for the convenience.

SDRAM card reader for iPad
Yes it costs extra, but you can pop the memory card out of the camera, plug it in to the iPad, and all photos are downloaded and available for viewing, editing, mailing, or blog/Facebook import.

iPhone
Similar comments to iPad.   Indispensable, and Vodafone global roaming for txt messaging works well in every country visited.

LG Android phone
The LG Optimus One is a little slow, and not quite as slick as the iPhone, but it more than makes up for it in versatility.   I may be won over by Android when looking for my next smart phone.

Browser and mail
Essential, and work as expected.

Tripit
An excellent app for planning your trip.  Really needs full web access to create an itinerary, but nifty iPhone, iPad and Android apps allow read access and basic editing on the go.   Great for pasting reservation and address info from emails etc, which can then be easily shown/reviewed to reception on arrival.   A URL can be sent to others so they can read the itinerary.

BlogPress
Great for updating the blog from the iPad.  You can compose an entire post offline, including importing photos stored on the iPad, then post when you have an Internet connection.  A few problems though -  you don't have fine control over layout, so it's best not to let text flow around images.  Take care to save as a local draft every now and then.  While swapping between BlogPress and the image library didn't require a save, swapping to Photoshop Express certainly does (as I found out the hard way).  I also lost a post too after uploading through a WAP with a weak signal.  The app is basically good, but needs improvements in editing, presentation, error messages and robustness.  Photo quality on the blog is also poor due to the way it uses web album thumbnails, but adequate for a basic image.

Google Docs
Excellent for online access to your docs and spreadsheets, especially if shared with others.  A bit tedious when accessed by mobile devices though.

Google Maps
Indispensable for getting around, so long as you've cached the map base.  Roll on manual map base caching on all devices.  I've since discovered a good alternative could be the Sygic GPS maps - they're cheaper than full blown GPS programs and seem to be suitable for city walking, including 3D representations.  Will check them out next time I'm travelling.

Google Latitude
Great for letting friends and family know exactly where we are.  Also useful for tracking the kids as they travel through Indochina.  The ultimate in snooping apps, so take care what you share with whom.

Google Translate
Pauline has lots of fun with this. As I type these words in Eceabat on the Turkish west coast, she's watching Turkish Masterchef, and translating the words she sees on screen to English.

Compass
Handy to know where you're heading, especially when you can't take cues from the sun position.

TomTom Europe
I'm impressed by TomTom NZ, so it was a no-brainer to buy it for the extensive driving we were going to do around Italy, and it worked well.  Unfortunately its scope doesn't reach to Greece or Turkey, and it wasn't worth buying specific TomTom apps for those countries.

TomTom car kit for iPhone and associated free app
Mixed feelings about this one.  I bought my first car kit through the Apple store in NZ.   It was faulty and had to be sent back.   The second I bought from Wired Dog in Takapuna, and works ok, but the pressure pad switch behind the phone is temperamental.   Even with the iPhone4 adapter I have to wedge a piece of paper between them to ensure a good contact.  The free app works ok, and gives a satellite fix summary too.

ZorroGPS
Download it, swear at it, and use the app free for a month.   Don't waste your money on it otherwise.  TomTom Greece would likely be a much better choice, but it wasn't worthwhile buying for a couple of days of use.

Viber and Skype
Great for keeping in touch.  Viber is very iPhone-like, while Skype is great for video conferencing and skyping out to landlines (and for those who don't have an iPhone).  Don't know what'll happen to it now Microsoft's bought it.

Evernote
A good note-taking app, but a pain when not cloud-connected, so I'll migrate to another note app.  The annual subscription for offline storage is too steep.

Springpad
Having good results with this new note taking app so far, which also includes a task list.  Maintains offline storage, and syncs to the cloud when connected.  A shame it doesn't have an Evernote import yet. Will reserve judgement for a while.

XE
The ultimate in currency converters.  Don't leave home without it.

Photoshop Express for iPad
Useful for basic image cropping and editing.  Also experimenting with Zagg's PhotoPad which seems a bit more capable, but my needs are basic.  Make sure you save work under other apps (eg BlogPress) before editing and saving with Photoshop.

Radio NZ
There's something strangely comforting waking up in the morning and listening to NZ National radio afternoon news.

NZ Herald for iPad
I might be on the other side of the world, but it's good to stay in touch with local news.  So Scott Guy's brother in law shot him, eh?  Bet that'll have a few tongues wagging in the tea rooms.

The Onion
This satirical newsletter has a lot of US references, but sufficient tongue in cheek international comment to make it a must read.

Accuweather for iPad, Yahoo weather for iPhone
Set it to your cities and get advance warning on whether you need to pack a brolly or not.

World clock
Useful but not indispensable.

Facebook (and Friendly for Facebook - iPad app)
Gotta keep in touch and post photos of exotic locations to piss off all your friends.

Dropbox
A great repository for scanned images of passports, drivers licences, itinerary PDFs etc.  Really only there for emergencies.

Lonely Planet Istanbul app
Surprisingly useful, with a GPS-located basic map, and all the sights and attractions described.  We could do with an expansion of this for other cities and tourist spots.

Android tethering and portable hotspot
Perfect for linking multiple devices over wifi to a single 3G connection.   The Apple kit can do it too.   It does suck the battery though, so in hindsight I should perhaps have chosen a SIM card for the iPad.

Kindle
Pauline had reservations about reading a novel on her LG, but the ease of purchasing and reading has won her over.  Me?  I don't have time for novels when I'm playing with toys.  We also have the ebook versions of Lonely Planet Turkey, Greek Islands and Italy.  Much easier to carry round electronically and shared across three devices than the hardcopies.

Angry Birds
To while away those boring moments.

National Geographic World Atlas
To see the big picture, and of course to plan the next trip.  A pain it reverts to cloud-dependent Bing maps as you zoom in.  Really useful though to discuss big picture planning with locals, and also to show them where New Zealand is!

File transfer between iPad and iPhone
Apple doesn't make it easy to transfer files between devices.  Bump is good between iPhones, but doesn't work on the iPad.  iShareFiles works well to share photos (and contacts too if you need to) via Bluetooth.

iHandy Level
Surprisingly useful for determining the steepness of amphitheater steps.  The answer?  27 degrees at Ephesis!

Other tourist apps
The only one worth getting was the guided tour of the Vatican.

Blackbox noise-reducing earbuds
Great for on the plane.

Four way power board and international power adapters
There are always three or four things that need charging at once.  Assuming all your devices don't need an earth pin, break it off to make the plug more flexible.


How things can be better
In a word, cheap and ubiquitous cloud connectivity from anywhere in the world, with decent battery life measured in days rather than hours.   In the meantime, the following will help.

Transportation suppliers - airports, airlines, trains, buses
  • Give us a USB port so we can charge our devices
  • At airports give us easily accessible power outlets so we don't have to sit on the floor next to the Coke machine
  • Give us free wifi so we can access the Internet

Food and accommodation suppliers
  • Provide free wifi and advertise it to attract customers

Telcos
  • Trash your userous global roaming charges
  • Provide easy to activate prepay SIM cards

Apple
  • Trash your dependency on iTunes on a PC/Mac
  • Allow cloud app updates and downloads irrespective of location

Google
  • Continue to roll out caching of local map data
  • Allow more pins to be dropped in Maps
  • A tourist POI layer in Maps would be useful
  • Give us offline versions of Docs apps with seamless online synchronisation (looks like Google has just released an Android app for this, now for the iDevice version?).
So what do you think? Agree, disagree, suggest more/better apps? Suggestions welcome.

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